Help
Welcome to Kachingle Help. Please take a look at our Frequently Asked Questions below, which should quickly answer almost any question you might have about being a Kachingler, being a Site Owner, or managing your Kachingle account.
FAQ
01 — General Questions
02 — My Kachingle
03 — Medallions / Sites
04 — Payments
The name was derived from the English words for these sounds:
Ka-ching! — the sound of an old cash register ringing up a sale
Jingle — the sound made by shaking a purse full of coins
Ka-ching! — the sound of an old cash register ringing up a sale
Jingle — the sound made by shaking a purse full of coins
At the end of each month you have been a Kachingler, we add up the number of days you visited each site you've chosen to kachingle, and distribute your monthly Pay-In proportionally.
If Kachingler Joe visits his favorite site every day this month (let's call it Joe's Favorite Site), that's a total of 30 Daily Visits.
Let's say Joe kachingles four sites this month...
That means...
Kachingle counts Daily Visits (rather than, say, pageviews) so that your kachingling is distributed based on how often you visit a site, rather than how much you use it when you're there.
If Kachingler Joe visits his favorite site every day this month (let's call it Joe's Favorite Site), that's a total of 30 Daily Visits.
Let's say Joe kachingles four sites this month...
- Joe's Favorite Site on 30 different days
- Site B on 25 different days
- Site C on 25 different days
- Site D on 20 different days
That means...
- Joe's Favorite Site will receive 30% of his Pay-In that month
- Site B will receive 25% of his Pay-In
- Site C will receive 25% of his Pay-In
- Site D will receive 20% of his Pay-In
Kachingle counts Daily Visits (rather than, say, pageviews) so that your kachingling is distributed based on how often you visit a site, rather than how much you use it when you're there.
Yes. If you're a Kachingler with a Site, blog, podcast, YouTube channel, etc., fill out the Kachingle Anything form when you are logged into Kachingle. Your Medallion (the widget that allows users to kachingle your site) will be placed in the My Medallions tab of your account within 48 hours.
02 — My Kachingle
No. When a you as Kachingler visit a site with a Medallion, the Medallion does recognize you, but only makes note of your visit if you're kachingling (contributing to) that site.
The Kachingle Medallion relies on cookies to remember you and count your visits to the sites you kachingle. If you ever need to delete your browser cookies, to resume counting your visits to the sites you support, just click "Already a Kachingler?" on any Kachingle Medallion to turn back on all Medallions' ability to remember you.
(Please note: Some browsers have separate settings for allowing "third-party cookies." Third-party cookies must be enabled for Kachingle Medallions to remember you. If you need more help, see "How do I set my browser to accept third-party cookies?" below.)
(Please note: Some browsers have separate settings for allowing "third-party cookies." Third-party cookies must be enabled for Kachingle Medallions to remember you. If you need more help, see "How do I set my browser to accept third-party cookies?" below.)
Yes, it's easy to kachingle under a different name (or anonymously) for any site.
Add it to our network by visiting Kachingle Anything. Submitting a new site takes about a minute. Within 2 days, you'll start seeing the Medallion at the top of the site you've submitted. (We'll let you know by email when the Medallion has been activated for your submitted site.)
From your smart phone, tablet or iPod Touch, you can kachingle hundreds of sites where Medallions are embedded into the pages. However most Kachingle sites require the KachingleX browser extension for the Medallion to appear, and as browser-extension technology becomes available for mobile devices, we'll be developing KachingleX for mobile as well.
If a Medallion doesn't recognize you, click "Already a Kachingler?" in the Overlay and sign in.
If after doing so, the Medallion still doesn't recognize you, the problem may be that your browser is set to reject "third-party cookies." The Kachingle Medallion's cookie, used to recognize you, is a third-party cookie -- meaning it comes from Kachingle.com, not from the site you're visiting when you see the Medallion.
Here's how to accept the Kachingle Medallion cookie while still rejecting other third-party cookies:
In Firefox for Windows: Tools > Options > Privacy
Under "Use custom settings for history," click the "Exceptions..." button, enter kachingle.com and click "Allow."
In Internet Explorer for Windows: Tools > Internet Options > Privacy
Click the "Sites" button, enter kachingle.com and click "Allow."
In Firefox for Mac: Firefox > Preferences > Privacy
Under "Use custom settings for history," click the "Exceptions..." button, enter kachingle.com and click "Allow."
If you need help, contact Customer Care.
If after doing so, the Medallion still doesn't recognize you, the problem may be that your browser is set to reject "third-party cookies." The Kachingle Medallion's cookie, used to recognize you, is a third-party cookie -- meaning it comes from Kachingle.com, not from the site you're visiting when you see the Medallion.
Here's how to accept the Kachingle Medallion cookie while still rejecting other third-party cookies:
In Firefox for Windows: Tools > Options > Privacy
Under "Use custom settings for history," click the "Exceptions..." button, enter kachingle.com and click "Allow."
In Internet Explorer for Windows: Tools > Internet Options > Privacy
Click the "Sites" button, enter kachingle.com and click "Allow."
In Firefox for Mac: Firefox > Preferences > Privacy
Under "Use custom settings for history," click the "Exceptions..." button, enter kachingle.com and click "Allow."
If you need help, contact Customer Care.
You bet! To turn your kachingling on from any browser, just click "Already a Kachingler?" on any Kachingle Medallion and sign in to activate the Medallions' ability to remember you on that browser. Remember: You'll need the KachingleX browser extension installed to see Medallions on most sites.
03 — Medallions / Sites
If you're a Kachingler with a Site, blog, podcast, YouTube channel, etc. fill out the Kachingle Anything form when you are logged into Kachingle. Your Medallion (the widget that allows users to kachingle your site) will be placed in the My Medallions tab of your account within 48 hours.
Kachingle works almost everywhere, including popular platforms like YouTube, Vimeo, Wordpress, Tumblr, Blogger, Blogspot, Flickr and MySpace. The only two major platforms not yet supported are Twitter and Facebook.
Yes, you can create as many Medallions as you like and put them anywhere you choose on your site.
You might, for example, have separate Medallions for different blogs within the same site because they have different readerships.
Keep in mind that if you use separate Medallions in separate areas, readers would have to kachingle each Medallion separately. A Kachingler contributing to one area of your site will not have their visits counted when they surf to a different area of the site, unless they've clicked that Medallion separately to become a Kachingler in both areas.
You might, for example, have separate Medallions for different blogs within the same site because they have different readerships.
Keep in mind that if you use separate Medallions in separate areas, readers would have to kachingle each Medallion separately. A Kachingler contributing to one area of your site will not have their visits counted when they surf to a different area of the site, unless they've clicked that Medallion separately to become a Kachingler in both areas.
04 — Payments
Paypal and credit cards. To use a credit card through the PayPal system just look for the link "Don't have a PayPal account? Use your credit card or bank account."
Every major currency is accepted.
Yes! We believe that no matter how small, Kachinglers' contributions should be delivered to the sites as soon as possible, and not be subject to a monetary threshold, once a recipient site provides us with a PayPal address for their payments.
We also think it is fantastically cool to be the first internet micropayment service to deliver itsy bitsy micropayments efficiently.
Eventually we envision every site receive not micropayments, but macropayments collected from thousands, millions, and billions of Kachinglers whose affection for their favorite sites and apps goes beyond just pushing a "tweet" or "like" button.
Kachingle's effortless micropayment system will enable the Open Web to flourish, free of paywalls and other access constrictions. These modest early itsy bitsy payments, are the first step toward that goal.
We also think it is fantastically cool to be the first internet micropayment service to deliver itsy bitsy micropayments efficiently.
Eventually we envision every site receive not micropayments, but macropayments collected from thousands, millions, and billions of Kachinglers whose affection for their favorite sites and apps goes beyond just pushing a "tweet" or "like" button.
Kachingle's effortless micropayment system will enable the Open Web to flourish, free of paywalls and other access constrictions. These modest early itsy bitsy payments, are the first step toward that goal.
About half of that 15% goes to cover all PayPal transactions fees -- neither Kachinglers nor Site Owners pay for sending or receiving Kachingle micropayments. The rest goes to cover Kachingle's operating costs and a small commission. (More details)
If you have no kachingling activity on your account in a given month, your Pay-In will be distributed based on the previous month's activity. If you have not yet kachingled any sites at all, any accumulated Pay-In will be distributed based on your first month of kachingle activity.
Our users can request any site to be added to our system, and then we reach out to the site owner to either 1) get their PayPal email address so that we can pay them or 2) remove them from our system if the Site Owner does not want to accept contributions from their avid users.
When Kachingle began, we spent 18 months trying to get Sites to add our Medallion to their sites and came to the conclusion that this approach would not be successful -- not for us and not for any voluntary micropayment service. When we asked our Kachinglers what they wanted from Kachingle, they said, "to be able to kachingle any site that I love." It simply was not reasonable to wait for every requested site join our network and work the Kachingle Medallion into their pages.
So because Kachingle is user-centric and user-driven, we invented Kachingle Anything! This allows our users to immediately support any site they want, without the site having to join Kachingle or do any work at all. The money flows automatically to them, and all we need is a PayPal address -- which we start trying to obtain as soon as a Site is added to Kachingle.
You can read more about this subject here: A Word from our CEO.
When Kachingle began, we spent 18 months trying to get Sites to add our Medallion to their sites and came to the conclusion that this approach would not be successful -- not for us and not for any voluntary micropayment service. When we asked our Kachinglers what they wanted from Kachingle, they said, "to be able to kachingle any site that I love." It simply was not reasonable to wait for every requested site join our network and work the Kachingle Medallion into their pages.
So because Kachingle is user-centric and user-driven, we invented Kachingle Anything! This allows our users to immediately support any site they want, without the site having to join Kachingle or do any work at all. The money flows automatically to them, and all we need is a PayPal address -- which we start trying to obtain as soon as a Site is added to Kachingle.
You can read more about this subject here: A Word from our CEO.
The moment the site is added to Kachingle a tweet goes out alerting the site that they are now kachingleable. One month later a personalized email goes to the site owner/contact, along with another proactive tweet letting them know that their micropayments are ready. Learn more about the process.
After at least 180 days of reasonable efforts by Kachingle to reach the Site Owner or management, or if a site has notified us that they do not wish to receive payments from Kachinglers, the Medallion for that site will be turned off and the funds collected will be donated to Kachingle's official charity.
The Musella Foundation for Brain Tumor Research and Information was chosen because it was one of the sites that Kachingle Founder Cynthia Typaldos used when she was supporting her friend Laura Haydée Gutierrez (1951-2005), of Buenos Aires, Argentina, who was stricken with brain cancer, and is one of the sites that Cynthia wanted to monetarily support during the process of her getting the idea for the crowd-sourced voluntary micropayment service which is now Kachingle.
The Musella Foundation for Brain Tumor Research and Information was chosen because it was one of the sites that Kachingle Founder Cynthia Typaldos used when she was supporting her friend Laura Haydée Gutierrez (1951-2005), of Buenos Aires, Argentina, who was stricken with brain cancer, and is one of the sites that Cynthia wanted to monetarily support during the process of her getting the idea for the crowd-sourced voluntary micropayment service which is now Kachingle.
PayPal is the simplest, fastest and most secure way for Kachingle to make collective payments of Kachingler contributions to Site Owners. PayPal also makes it quick and easy for Site Owners to maintain payment records and transfer payments to their bank accounts.
Most importantly, PayPal allows Kachingle to effectively process micropayments thru PayPal-to-PayPal transactions.
We will be expanding payment options in the future.
Pay-Outs to Site Owners' PayPal accounts are processed at the end of each month (from the date the Medallion was created).
Contributions from Kachinglers to Site Owners are paid less 15%, which Kachingle retains to cover the cost of processing payments (we pay all related PayPal fees) and our commission. PayPal fees are about 7% of the 15% retained. You as the Site Owner do not pay any financial or other transaction fees.
Sure. If you know the charity's or non-profit's PayPal email address, just enter it in the appropriate field in your Medallion.
You can read about Kachingle's tax collection and reporting here.
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